How to Make a General Note

In this article we are going to cover how to make a general note, and the things it can be utilised for.

General notes is an administrative tool, it's for administrative staff to keep track of their interactions with medical aids, patients/family or doctors rooms etc. They are not Clinicians so there isn't a place for them to do this, therefore General notes were created.

General notes can be viewed by all staff members and they can also add a response to your original note.

Once you have logged into Healthware, you will click on any main menu in the dark blue panel from the left hand side menu.

Once you see the list of patients on your screen, you may proceed to click on the little plus sign next to the patients name that you would like to record a general note for.

After you have clicked the plus sign, a screen will pop out from the right hand side and this is will where you begin making your general note.

Once you are on the general note screen, you can type out your note in the designated area and you may add attachments to your notes as well by clicking on the paperclip icon 

Upon clicking the paperclip icon, the system will prompt you to select device or camera, if you click camera, you can use the camera of your device to take a picture, if you select you will be able to upload a document.

When you have completed your notes and adding your attachments you can then proceed to click on the send button which will then put your message on a message thread

Once the message has been posted, Healthware will stamp your user name as well as the date and time that the note was submitted.

The General Notes + Sign remains accessible while you are inside the patient record for easy reference.