In this article we are going to cover the Facility/Super Admin and its features :
Creating Users
Deactivating Users
Groups
Rooms
Wards
Tags
The difference between Facility Admin VS Super Admin:
Facility Admin is only allowed access to their Facility
Super Admin is allowed access across the Group
Facility Admin can not grant Super Admin Access, but a Super Admin can add Facility Admin Access.
Facility Admin can not revoke a Super Admin's Access, but a Super Admin may revoke Facility Admin Access.
Creating Users
In order to create a user, you will need to access super admin by clicking on the gear icon on the top right corner of your screen.
Once in the Facility/Super Admin profile, click on the 1st option from the left hand side menu named "Create User" & fill out all the relevant fields. The standard issue of credentials is the 1st three letters of the surname, the 1st 3 letters of the first name followed by 001, for example, Joe Soap would be SOAJOE001. If that user name is used the system will show an error and then you mat change 001 to 002, for example.
The minimum requirements to create a user is
First name, Surname, Username, the 2 password fields, the Role type and the Facility then scroll down and click create user. Please use only ClinicalGeneral User role for all clinical staff for now, ignore Doctor, Nurse & Dispensing Nurse/Pharmacist (these are still in development)
Deactivating & Reactivating Users
To Deactivate a user, click on the user menu on the left hand side of the screen, when the user lists loads, click on the red pause button next to the user that you would like to deactivate. Users can be Reactivated at any time by clicking on the blue play button, they would then be able to access HealthWare using their same initial login details provided.
Groups
To create specific groups for staff, click on groups on the left hand side menu then click on create new group on the top right of the groups screen and fill in the relevant fields and click save.
By checking the allow user to self assign checkbox, this allows users to add and remove themselves from these groups.
If the box is unchecked the Facility/Super Admin assigns the Group to the user and they woluld not be allowed to remove themselves unless the Facility/Super Admin removes the group from their profile.
Rooms
To create a room for your facility, click on rooms from the left hand side menu, click on the add room button on the top right of the screen & then fill out the 2 fields and click save.
Wards
To create a ward for your facility, click on ward from the left hand side menu, click on add ward in the top right hand corner of the ward screen, fill out the 2 fields then click save.
Tags
To create tags for your facility, click on the tags option from the left hand side menu, once the tags screen opens up, click add tag in the top right hand corner. When the next screen opens up, type your tag, add your rule type and you may also make each tag a different colour using a hex colour chart. Link
Thank you for reading the Facility/Super Admin article, kindly contact Healthware support if you have any further questions or queries regarding this article
Other articles to review
Create Billing Practice / Practice Signatures for PDF exports
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